Internet Banking Enrollment
Enrolling in Internet Banking is easy - here's how:
- In the Login box, enter your Login ID.
- In the Password box, enter your numeric HomeBranch Personal Identification Number.
If you do not know your HomeBranch Personal Identification Number or need assistance, please call 305-261-8328 from Miami-Dade County or 888-261-8328 from all other areas.
About Us
Privacy Policy
Your right to privacy is clearly understood by your credit union. We want to assure you that we highly value the trust you have in your relationship with Tropical Financial Credit Union. The information that you share with us will only be used to fulfill our purpose of adding significant value to your financial life. Your information is never sold to anyone.
Your privacy and your trust in us are considered critical in every aspect of the operation of your credit union. You can count on us to do what is right in maintaining the confidentiality of your personal information.
WHAT DOES TROPICAL FINANCIAL CREDIT UNION DO WITH YOUR
PERSONAL INFORMATION?
- Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
- What? The types of personal information we collect and share depend on the product or service you have with us.
This information can include:
-Social Security number
-Transaction history
-Credit scores
-Overdraft history
-Account transactions
-Checking account information
When you are no longer our customer, we continue to share your information as described in this notice.
- How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal
information; the reasons Tropical Financial Credit Union chooses to share; and whether you can limit
this sharing.
| Reasons we can share your personal information | Does Tropical Financial Credit Union share? |
Can you limit this sharing? |
| For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No |
| For our marketing purposes - to offer our products and services to you |
Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates' everyday business purposes - information about your transactions and experiences |
No | We don't share |
| For our affiliates' everyday business purposes - information about your creditworthiness |
No | We don't share |
| For nonaffiliates to market to you | No | We don't share |
| WHAT WE DO |
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
Tropical Financial C.U. values your privacy and trust. You can count on us to do what is right in maintaining the confidentiality of your personal information.
|
| How does Tropical Financial Credit Union protect my personal information? | |
| How does Tropical Financial Credit Union collect my personal information? |
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
|
| Why can’t I limit all sharing? |
Federal law gives you the right to limit only
|
| DEFINITIONS |
Companies related by common ownership or control. They can be financial and non-financial companies.
|
| Affiliates | |
| Nonaffiliates |
Companies not related by common ownership or control. They can be financial and non-financial companies.
|
| Joint Marketing |
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
|
| Other Important Information |
|
For Alaska, Illinois, Maryland and North Dakota Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing – without your authorization. For California Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing – without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us. For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing – without your authorization. For Vermont Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing without your authorization, and we will not share personal information with affiliates about your creditworthiness without your authorization. |
Questions? Call toll-free outside of Dade County 888-261-8328 or within Dade County 305-261-8328
Our Web Site
Tropical Financial CU promotes a secure web site environment by maintaining standards and procedures to guard against unauthorized access and ensure the security and privacy of your on-line transactions. For further information about the privacy of the communications between you (your browser) and our servers when using e-Branch on-line banking, click-on the Privacy, Authorization and Network Security links in e-Branch. Pre-expired "cookies" are used in accessing our e-Branch Internet banking product. All private data stored in cookies on the Internet Banking system are encrypted. These pre-expired or commonly known as dated cookies are used as part of the stringent security measures in the e-Branch Internet banking product. The dated cookies keep the session alive until the user logs out properly or times out of e-Branch. Once this occurs, the end user must log in with their User ID and Password to gain access again. This ensures that another user using the same computer cannot access the previous session. We impose the same confidentiality restrictions on information gathered through "cookies" as any other personal financial information.
We use firewall security to protect your accounts from intrusion from outside the Credit Union.
If you have provided personal identifying information via e-mail, the information will only be used to process your request and communicate with you. We may store these comments or requests to provide us with information for future improvements to our Web site. We do not sell or share this information with other third parties unless required by law.
Protecting the Privacy of Children
Disclosure as required by the Children's Online Privacy Protection Act
We do not knowingly collect or solicit data or personal information from children under the age of 13 on our Web site. We do not knowingly engage in target marketing directly to children on the Internet. If we receive an e-mail request from a sender identified as a child, we may respond to the specific request. After responding, the child's e-mail will be deleted and no personal information will be retained or disclosed.
If you have any questions or comments about this notice, contact us at:
Tropical Financial Credit Union
P. O. BOX 829517
Pembroke Pines, FL 33082-9917
ATT: Member Service
Miami-Dade County 305-261-8328
Other Areas 1-888-261-8328
e-mail: e-branchsupport@tfcu-fl.org
