About Us

Fraud Alert!

CUNA Phishing Scam - October 7, 2007

CUNA is aware of new phishing e-mails that are circulating. These e-mails request consumers to call a phone number or click a link due to a compromise of a credit card account. You should not respond to this message.

The Credit Union National Association is the trade association for credit unions in the US. CUNA does not maintain any type of customer/member financial information. Additionally, Tropical Financial Credit Union would never request personal identification information over the phone via an e-mail solicitation.

If you responded to such an email and provided any confidential account information, please contact us immediately.

• Call us at 305-261-8328 in Miami-Dade or 1-888-261-8328 from all other areas
• To report suspicious email, forward the message to abuse@tfcu-fl.org.

Be Aware!

Phishing is a high-tech scam that uses spam or pop-up messages to deceive you into disclosing your credit card numbers, bank account information, Social Security number, passwords, or other sensitive information.
If you get an e-mail or pop-up message that asks for your personal or financial information, do not reply or click on the link in the message. Legitimate companies do not ask for this information via e-mail. Just by clicking on the link could initiate a background installation of spyware or viruses that can be used to access your computer to record keystrokes and obtain passwords you use to access Internet sites.

• Never e-mail personal or financial information.
• Don’t click on links within unsolicited emails.
• Change your User ID and Passwords periodically.
• Change your ATM PIN periodically.
• Create complex passwords that are hard to guess.
• Review credit card and bank account statements as soon as you receive them.
• Review your credit report on a regular basis.
• Use anti-virus software and keep it up- to-date.
• Use a personal firewall.
• Use caution when opening any attachment or downloading any files from e-mails you receive.
• Keep your browser and operating system updated.
• Report suspicious activity to the FTC www.ftc.gov or toll-free at: 1-877-382-4357