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Fraud Alert!

NCUA Phishing Scam – February 21, 2008

Recently, there have been multiple e-mail fraud attempts, known as "Phishing”, that were initiated via e-mail sent to both the general public and to some credit union members that appeared to be from the National Credit Union Administration (NCUA) attempting to obtain credit card account numbers and expiration dates.

This false e-mail claims that the “National Credit Union Administration temporarily suspended your account due to fraud attempts” and “to reactivate your account call the toll free number”. The e-mail is addressed as originating from the NCUA Region 1, Albany, New York office and the phone number to call has an Albany area code of 518.

The NCUA does not ask credit unions members for such personal information. Anyone who receives an e-mail that purports to be from the NCUA and asks for account information should consider it a fraudulent attempt to obtain their personal account data for an illegal purpose and should not follow the instructions in the e-mail.

If you feel that you have received fraudulent phishing e-mail purportedly from the NCUA, please forward the entire e-mail message to Phishing@ncua.gov. Additionally, you can file formal complaints concerning any suspected fraudulent e-mail with the Internet Fraud Complaint Center (IFCC) at www.ic3.gov. The IFCC is a partnership between the Federal Bureau of Investigation, and the National White Collar Crime Center. 

If you responded to such an email and provided any confidential account information, please contact us immediately.

• Call us at 305-261-8328 in Miami-Dade or 1-888-261-8328 from all other areas.
• To report suspicious email, forward the message to abuse@tfcu-fl.org.

Be Aware!

Phishing is a high-tech scam that uses spam or pop-up messages to deceive you into disclosing your credit card numbers, bank account information, Social Security number, passwords, or other sensitive information.

If you get an e-mail or pop-up message that asks for your personal or financial information, do not reply or click on the link in the message. Legitimate companies do not ask for this information via e-mail. Just by clicking on the link could initiate a background installation of spyware or viruses that can be used to access your computer to record keystrokes and obtain passwords you use to access Internet sites.

• Never e-mail personal or financial information
• Don’t click on links within unsolicited emails
• Change your User ID and Passwords periodically
• Change your ATM PIN periodically
• Create complex passwords that are hard to guess
• Review credit card and bank account statements as soon as you receive them
• Review your credit report on a regular basis
• Use anti-virus software and keep it up- to-date
• Use a personal firewall
• Use caution when opening any attachment or downloading any files from e-mails you receive
• Keep your browser and operating system updated
• Report suspicious activity to the FTC www.ftc.gov or toll-free at: 1-877-382-4357