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Fraud Alert!

NCUA: Text Message Scam -

The purpose of this fraud alert is to inform you of a scam that involves unsolicited text messages sent to cell phones. The message urges the recipient to call a number provided for information about account discrepancies and then solicits individual account information and pin numbers.

Cell phone users should be weary of unsolicited text messages. Such messages should be deleted and all deleted text messages should be removed, if possible, as the perpetrators have been known to use Spyware in conjunction with their text message solicitation.

Credit union members and personnel need to be informed of these types of scams. Such a scam could be used to obtain personally identifiable information and credit union account access information, for those who access their accounts using their cell phones.

Be Aware!

What the NCUA has described appears to be another variation of the ‘Vishing’ scheme. Vishing operates like phishing by persuading consumers to divulge their Personally Identifiable Information, claiming their account was suspended, deactivated, or terminated. Recipients are directed to contact their financial institution via telephone number provided in the message. Upon calling the telephone number, the recipient is greeted with "Welcome to the bank of ..." and then requested to enter their card and PIN numbers in order to resolve a pending security issue or other discrepancy.

If you have a question concerning your account or credit/debit card, you should contact your financial institution using a telephone number obtained independently such as; from your statement, a telephone book, or other independent means.

If you have received this, or a similar hoax, please file a complaint www.ic3.gov. The IFCC is a partnership between the Federal Bureau of Investigation, and the National White Collar Crime Center.

If you responded to such a message and provided any confidential account information, please contact us immediately.

• Call us at 305-261-8328 in Miami-Dade or 1-888-261-8328 from all other areas.