Internet Banking Enrollment
Enrolling in Internet Banking is easy - here's how:
- In the Account Number box, enter your Savings Account Number (as shown on your member statement).
- In the Password box, enter your numeric HomeBranch Personal Identification Number.
If you do not know your HomeBranch Personal Identification Number or need assistance, please call 305-261-8328 from Miami-Dade County or 888-261-8328 from all other areas.
Online Services
BALANCE-Financial Fitness Program
Tropical Financial Credit Union wants to help you achieve your financial goals. That's why we've partnered with BALANCE, a financial fitness program that provides assistance with all aspects of personal finance. You now have FREE access to confidential financial counseling services six days a week. In many cases BALANCE counselors can answer your questions immediately. If you have more complex issues, an appointment will be scheduled allowing enough time to discuss your concerns in detail.
Money Management Counseling
Schedule an appointment to talk with a financial counselor over the phone. Counselors are qualified to discuss general money and credit topics including goal setting, spending and savings plans, credit and credit reports and housing issues.
Housing Counseling
Buying a home is one of the biggest financial commitments you'll ever make. BALANCE counselors can help you understand the mortgage loan process and make a plan so you're ready to buy when the time comes.
Credit Report Review
BALANCE can review the content of your credit report and provide information about correcting, maintaining or improving the report and handling fraudulent activity. You may request a free consultation to discuss your credit report with a BALANCE counselor if you ordered your report from any source, including your free annual credit reports.
Debt Management
If you're having trouble making ends meet or receiving collections calls or letters, BALANCE can help consolidate bill payments and negotiate with creditors to lower payments and in some cases, reduce or eliminate interest and fees.
Identity Theft
If you've been a victim of identity theft or another type of fraud- or you would like to learn ways to avoid becoming a victim- BALANCE can help you with counseling and an Identity Theft Kit.
To speak with a counselor call us at 888.456.2227 Monday–Thursday from 8am–11pm, Friday from 8am–8pm, Saturday from 11am–8pm (EST) or email us at info@balancepro.org
